If you’d asked me in 2010 what the designer’s toolbox would look like in 2030, I’d have imagined something simple: pen, paper, maybe a trusty mouse — tools I understood and trusted. I’ve been designing digital interfaces long enough to have seen the discipline evolve...
User-centred design is often spoken about with an almost reverential tone, as if simply invoking the phrase is enough to create a seamless, intuitive, and accessible product. At the heart of this approach sits empathy—the ability to understand and share the feelings...
Design doesn’t exist in a vacuum. No matter how beautiful, innovative, or user-friendly a concept is, its success hinges on how well it integrates with the broader ecosystem of product managers, developers, and stakeholders. Yet, more often than not, these disciplines...